Refrigerator Repair in Lockport, IL
Warm shelves, a frosty freezer wall or a dispenser gone slow on Lockport's very hard water? Our fridge repair tests the evaporator fan, defrost heater, water valve and sealed system.
MS Appliance Repair
Honest Repairs, Right at Home
Complete Appliance Repair Services
Expert repairs, accurate diagnostics, routine maintenance, and in-home service for major home appliances.
Same-Day Service Available
All Major Brands. One Trusted Team
We service and repair major appliance brands with careful diagnosis and genuine parts when available.
LG Authorized Provider














Serving Your Area
Local technicians across Aurora, the Fox Valley, and nearby Illinois communities we serve.
Aurora HQ Coverage
Lockport was once the headquarters of the Illinois and Michigan Canal, and today seven city wells supply its tap water at 36 to 42 grains per gallon of hardness. Home appliance repair in Lockport, IL is planned by the team behind our appliance repair in Aurora, IL, with same-day service available every day.
Shared by homeowners in Aurora and the towns around it.
Posted on Google Aaysha KapilaTrustindex verifies that the original source of the review is Google. Excellent technician Mr.Ejaz. Very knowledgeable and helpful. He was able to come promptly and help us with the refrigerator.Posted on Google Patricia JohnsonTrustindex verifies that the original source of the review is Google. He got the job done. Where several other repair companies failed. I would recommend your company to my friends.Thank you very much.Posted on Google Brian GroteTrustindex verifies that the original source of the review is Google. Quick response. Provided me instructions on how to fix my problem in the future rather than having to pay for another service call.Posted on Google Steve ShrokaTrustindex verifies that the original source of the review is Google. Ejez, from MS Appliance Repair in Aurora, IL, was very knowledgeable about our Kenmore Elite refrigerator. He replaced the compressor and then showed us how to know if the fan was running. He always answered his phone when we called (other repairmen didn’t answer to return our voicemails).Posted on Google Jacki HTrustindex verifies that the original source of the review is Google. MS Appliance repair is a 5-star business. After 2-days of national companies scheduling a time, delaying the time and then not showing, I called MS Appliance repair and he said he could be there within a 1-hour window later that day. He had the part to fix my LG refrigerator and he fixed it immediately when other companies wouldn’t touch my fridge or told me just to buy a new refrigerator. Thank you MS Appliance - I will call you everytime for appliance repairs!Posted on Google Carlos WongTrustindex verifies that the original source of the review is Google. Ejaz was very professional and came to my house twice to replace the part that was damaged in my refrigerator. I would recommend his company. 07/29/26 UPDATE: I am having the same water leak in my refrigerator that this technician was supposed to have fixed a couple of months ago. The ice maker is also not making ice again. This technician was sent by a home warranty company, but I have the same issues with the fridge after just two months. I had to contact the home warranty and request a different service provider and pay the deductible again.Posted on Google Abby SchulerTrustindex verifies that the original source of the review is Google. Same day service and after a few minutes knew what the problem was. Had parts on the truck. Great price. Will use them again.
Open a brand to see common faults and our first checks.
You can call us directly. Being authorized means we can take on LG appliances still under LG's warranty or long past it, from WashTower pairs to InstaView fridges and slide-in ranges.

Before any part comes out, our Samsung technicians note the display code and test. Stacked dryers that tumble cold usually need an element; ovens that quit mid-bake often need an igniter or sensor.

GE service spans the standard line plus Profile, Cafu00e9 and Monogram. Typical calls: an ice maker that stalls, a dishwasher quitting mid-cycle, or a gas range whose oven stays cold while the burners light.

Lockport pumps its water from Silurian dolomite and Ironton-Galesville sandstone, and it arrives very hard. On Whirlpool appliance repair calls, we inspect inlet screens for scale before blaming a pump or board.

Whether you live in Willow Walk, Lago Vista or Heritage Lake, Maytag repair with us covers washer belts, drain pumps and lid switches, dryers that won't heat and older Maytag freezers.

About one Lockport home in eight predates World War II. Other brands made Kenmore models, so for Kenmore appliances we read the model tag to learn the real maker and match its parts.

Frigidaire belongs to Electrolux, so some parts cross over between the two. Our Frigidaire technicians fix upright freezers that frost over, fridges that leak onto the floor and ranges that stop baking.

Panel-ready KitchenAid dishwashers, built-in fridges and wall ovens sit in fitted cabinetry. KitchenAid service starts in place whenever it can and slides a unit out only when the repair needs it.

With Lockport's water rated at 36 to 42 grains per gallon, a Bosch can leave film that looks like a failure. Bosch repair with us reads E24 or E25 drain codes, then checks rinse aid and the heater.

An Electrolux front-loader that stops mid-cycle is more often a door lock or a pump than the control board. Electrolux appliance repair also covers matching dryers, wall ovens and fridges.

Amana shares many parts with the Whirlpool family, so Amana repair is often simple. If a unit is beyond saving, Lockport's Waste Management contract takes one large item a week on your usual day.

Miele parts usually ship from Miele itself, so a wrong guess costs days. Miele service means testing dishwashers, ovens, washers and dryers at your home, then ordering the exact part.

Many Sub-Zero built-ins cool the fridge and the freezer separately. On Sub-Zero appliances, we test each side, the ice maker and the drain line; our technicians are EPA 608 certified for refrigerant work.

When a Viking rangetop sparks without a flame, we check the igniter, the spark module and the burner ports, in that order. Our Viking technicians also test oven thermostats and valves.

A Star Burner spreads its flame around a wide star-shaped cap, so an uneven flame often means a blocked port. Thermador appliance repair also covers wall ovens that won't hold heat.

Warm shelves, a frosty freezer wall or a dispenser gone slow on Lockport's very hard water? Our fridge repair tests the evaporator fan, defrost heater, water valve and sealed system.
Soft ice cream, frosted walls or a compressor that never rests usually means a gasket, fan or defrost part. We offer chest and upright freezer repair; a dead unit can go out with Lockport's weekly large item.
Lockport draws on six shallow wells and one deep well, and hard water leaves scale in fill screens. Our washing machine repair service checks those screens, the drain pump, the lock and the suspension.
Lockport's water report says residents may choose to install a softener. Without one, film builds fast, so our dishwasher repair checks rinse aid, the heater, filters and the pump before any part.
Gas dryers here run on Nicor Gas and electric ones on ComEd power; we fix both. When a drum turns but stays cold, our dryer repair service tests the igniter or element, the thermal fuse and the vent.
Cakes that sink, a broiler that stays dark or an oven that takes forever to preheat all have causes we can test. Our oven repair checks elements, the igniter, the sensor and the control relays.
On electric tops we test infinite switches and radiant elements; on gas tops, igniters, spark modules and valves. That is the core of our stove repair service, whichever fuel you cook with.
Our gas and electric range repair looks at the burners on top and the oven below during one visit. On gas ranges, we safely disconnect and reconnect the gas line as part of the repair.
A microwave that runs cold, arcs or ignores its keypad gets a safe start: we drain the high-voltage capacitor, then test the magnetron, diode and door switches. That covers built-in microwave repair too.
Lockport's main ZIP is 60441, and all seven city well sites carry it. Addresses at the city's edges may use a neighboring ZIP, so give us yours.
Lockport's six shallow wells and one deep well tap two aquifers; the City rates the water at 36 to 42 grains, four to five times DuPage lake water.
46.2% of Lockport homes were built this century, and 12.1% before World War II. At either end, an appliance tune-up catches worn hoses.
Under the City contract, Waste Management collects appliances on Lockport's regular trash day, limited to one large item each week.
Nearly 85% of Lockport homes are owner-occupied, and every household gets these four promises.
Same-day service available across Lockport whenever the schedule has room, Saturdays and Sundays too.
Owner Ejaz Haq leads the technicians who come to your door. No Lockport job is sold on to a stranger.
LG jobs go to our LG-authorized technicians. Our technicians are EPA 608 certified for refrigerant work.
Qualifying repairs are covered for 90 days; our warranty and part replacement policy sets out every term.

Three steps, one written price before any work, and a full test once the repair is done.

When you call
Read us the brand and the model number off the rating tag, and describe what's happening. The arrival window and the service call fee for your Lockport address are set on that call.

At your home
Our technician meters the suspect parts during a diagnostic visit and hands you a written estimate. Nothing starts until you agree.

Repair and test
Common parts travel on our vans, so many repairs finish in one visit. Original parts are advised, and a full cycle proves the fix.
Some companies waive the service call fee and then push a part replacement you may not need. We don't. We charge a fair, upfront service call fee, inspect the appliance properly, give an honest assessment, and recommend a part or a replacement only when it is actually needed.
Cross Lockport's city line and the water supply changes, so each neighbor gets its own page.
Choose a tab: scheduling, pricing, fridges, laundry, kitchen, brands or Lockport.
In most cases, yes. Same-day service is available across Lockport every day of the week, 8:00 AM to 7:00 PM, provided the schedule still has an open slot when you call. Phone in the morning and you'll have more windows to pick from. We never guess at a time; the arrival window is confirmed while you're still on the line. Here's the kind of job that suits a same-day slot: a dryer that simply stopped, with a hamper of wet towels waiting. Common parts ride on our vans for exactly that reason.
Yes. Saturday and Sunday are ordinary working days for us, with the same 8:00 AM to 7:00 PM hours as the rest of the week, and same-day service is available on weekends whenever the schedule allows. Our Google reviews mention a Saturday-night fridge call, a washer sensor replaced on a Sunday and dryers fixed on both weekend days. That fits what we hear: weekends are when the laundry stacks up and everyone is home to notice a warm fridge. While you wait for us, keep the fridge and freezer closed, turn off the taps behind a leaking washer and unplug anything giving off a hot smell. Then call with the model number close at hand.
Start by making sure the listing is local to you. Lockport, New York and Lockport, Louisiana share the name, so look for Illinois and ZIP 60441 in the details. Then ask three questions. Who shows up: the company's own technician, or whoever a lead site sold your request to? How is the visit priced, and is that figure confirmed before anyone comes? Does the warranty cover labor, or only the part? For Lockport, our answers are simple: owner Ejaz Haq's own team, a fair, upfront service call fee confirmed on the phone, and a written 90-day limited parts and labor warranty on qualifying repairs. Our public Google reviews fill in the rest of the picture.
The click means the spark module is working, so either the spark isn't reaching the gas or the gas isn't reaching the burner. Most often the burner cap is sitting crooked after cleaning, or spills have clogged the ports. Turn the burners off and let them cool. Lift the grate, seat the cap squarely, clear the ports with a straightened paper clip rather than a toothpick, and let a washed burner dry completely. If you smell gas, leave the home, then call 911 and Nicor Gas from outside (Peoples Gas in Chicago). A burner that keeps clicking after you turn it off usually has moisture in it or a failed switch. If the flame still won't catch, we test the igniter, the spark module and the valve, then light every burner before we leave.
Our technicians are based in Aurora, and we put appliance repair services in Lockport, IL on the route seven days a week. We don't quote drive times. On the call, we confirm your arrival window and the service call for your address and appliance. Lockport's main roads include I-355, Route 7 (159th Street), Route 53 and Route 171 (State Street), so tell us if your home sits down a private drive or parking is tight. Have the model number ready, because it lets us bring the likely parts; common parts travel on our vans, so many repairs finish on the first visit instead of needing a return trip.
The failed part sets the price, and nobody can name the part honestly before testing. A dishwasher with a clogged filter and a range with a burnt-out control board are both "not working," yet the bills sit far apart. What we can pin down before the visit is the service call: a fair, upfront fee based on your Lockport address and the appliance, confirmed on the phone. After testing, the technician writes out the part and labor cost, and you decide. Because 37.1% of the city's homes went up in the first decade of this century, an appliance that came with the house may be around twenty years old, so we also check its age and parts supply and say plainly when a repair isn't worth it.
We don't publish a flat amount, because the service call depends on your location and the appliance; we confirm it before anyone heads to Lockport. It covers the trip and a full diagnosis: codes read, likely parts tested and the cause explained in plain terms. If you decide against the repair, or the machine isn't worth saving, you pay only the service call and nothing more. You also leave with the part number, so you can price it elsewhere, or buy it yourself and have us fit it later. Some companies advertise a waived visit and recover it through parts you didn't need. We would rather charge a fair fee and give you a straight answer.
Price follows the part that failed, and fridges fail in three broad ways. Airflow faults, such as a seized fan motor or coils packed with dust, are usually the lighter repairs. Defrost faults, where a heater, sensor or control stops clearing frost from the evaporator, land in the middle. Sealed-system faults are the big ones: a compressor, a leak or a recharge. Our Google reviews span that spread, down to a fridge whose condenser and evaporator coils both needed work. For a Lockport visit you'll know the service call before we arrive, and after testing you'll get the repair price in writing, plus our honest view if the fridge's age favors replacing it.
Qualifying repairs carry our 90-day limited warranty on both parts and labor. If the same fault comes back within those 90 days because of the part we fitted or the work we did, we return to your Lockport home and check it under the policy terms. Labor is the half people overlook: if only the part were covered, you would still pay someone to fit the replacement. The invoice from the visit is your record, so file it with the appliance manual. Exclusions and the full wording are on our warranty policy page, which is worth a read before you ever need it.
We order the original manufacturer (OEM) part and tell you exactly what it is before fitting it. If you'd rather save with an aftermarket part, that's your decision to make; we recommend OEM because its fit and service life are more predictable. You can also buy the part yourself and have us install it. When a part isn't on the van, we order it and book your Lockport return visit for when it arrives. Our OEM part replacement work swaps only the part that failed, not healthy ones sitting beside it. Payment is by cash or Zelle.
Repair usually wins when one part has failed and the rest of the appliance is sound. We weigh three things with you: the repair price against a new unit, the appliance's age from its serial number, and whether the maker still supplies parts. Lockport's median home is roughly three decades old, and about one in eight predates World War II, so ages vary widely from street to street. Fitting a new door lock on a front-loader that's a few years old makes sense. Sinking money into the sealed system of a fridge near the end of its life usually doesn't, and one of our Google reviews describes us advising a customer to buy a new washer because the repair would have cost more.
Five quick checks come first. Confirm the temperature control hasn't been nudged. Listen: a completely silent fridge points to power, the start relay or the compressor, while a running fridge with a quiet freezer fan points to that fan or an iced-up coil. Look at the freezer's back panel for a sheet of frost, a sign the defrost system has stopped. Pull the kick plate and vacuum the condenser coils. Finally, close a dollar bill in each door; if it slides out freely, that gasket leaks. Still warm a few hours later? Keep the doors shut and book a visit, because those same clues tell our technician where to start.
When a fridge cools partway but never reaches its setting, the compressor is usually fine and the trouble is airflow or defrost. Cold air is made in the freezer and blown through a damper into the fresh-food side; if that damper sticks, the freezer stays cold while the milk warms. If the defrost heater, its thermostat or the control fails, frost smothers the evaporator coil and airflow drops. A weak condenser fan makes the compressor run long and hot. Our technician measures both compartments and tests each link in that chain. One job in our Google reviews was a fridge other companies couldn't fix for a month; it was cooling again in about an hour.
Give it a full day first. Most new fridges need up to 24 hours to reach temperature, and longer if they were stocked straight away. Next, check the display for demo or showroom mode, which lights everything up but keeps the compressor off; the manual shows the button combination that exits it. Make sure the fridge stands level so the doors close fully, and look for packing tape or foam still sitting in a vent. If it's still warm after all that, call the manufacturer, since a new unit is under factory warranty. For a Lockport LG owner, that call can come to us: we're an LG-authorized provider and handle in-warranty LG repairs directly.
Yes. Compressor replacement, leak repair and refrigerant recharging are all sealed-system work, and our technicians are EPA 608 certified for refrigerant work. Before we condemn one, though, we test the start relay, the overload and the motor windings, because a failed relay costs far less and can look just like a dead compressor. On an older fridge, we set the sealed-system price beside the cost of a new unit so you can choose with the full picture.
Lockport has an inclusive garbage contract with Waste Management, and furniture and appliances go out on your regular pickup day, with one limit: one large item per week. The City's garbage FAQ has the current rules. We found no refrigerant rule on the City's pages, so ask Waste Management before you set a fridge or freezer at the curb. Replacing a washer and a dryer together? Plan for two weeks of pickups. Before you haul anything out, though, let us take a look. A failed pump, igniter, fan or door lock is often a one-visit fix, and if a unit really is finished, we'll say so plainly.
There's no calendar for it. Replace when the numbers stop working: the repair quote nears the price of a new unit, the parts are discontinued, or the same system keeps failing. Care stretches life a long way; clean coils, clear dryer vents and rinsed filters keep machines running past the averages quoted online. If your Lockport home is one of the many built this century and the appliances are original, check the manufacture date coded into each serial number instead of trusting the listing that sold you the house. On any visit, we'll tell you what we see, including parts availability, and leave the decision with you.
Water left in the tub is the key clue, because a washer refuses to spin until it has drained. The first suspect is a blockage: a sock, coin or hair tie caught in the pump filter, a hose folded behind the cabinet, or a clog where the hose enters the standpipe. With a clear path, the next suspect is the drain pump, which often hums without moving any water. Then come the lid switch or door lock, since the control won't spin a drum it reads as open, and less often the motor or control board. LG front-loaders display OE for drain faults and LE for motor faults, and our reviews include an LG motor replaced under warranty after that LE code.
Stop the cycle, switch the washer off and unplug it. On a front-loader, the pump filter sits behind a small panel at the lower front; spread towels, set a baking dish beneath it and loosen the cap slowly, because several gallons may come out. On a top-loader, bail the water with a jug into a bucket. Don't leave it standing: within days the drum smells sour, a front-load door can stay locked with clothes inside, and a strained pump seal may start leaking. Once it's empty, clear the filter and run a drain and spin cycle. If the water still won't leave, book a Lockport visit and tell us the code on the display.
Three price levels cover most drain faults. Level one is a blockage, such as lint and a hair tie in the pump filter or a hose crushed behind the machine, cleared on the spot. Level two is a worn or seized drain pump, a common part to replace for this symptom. Level three is a lock or control problem, where the door or lid lock never reports closed or the board stops driving the pump. Codes help narrow it: 5C on Samsung, OE on LG. Our reviews include an LG washer fixed in one visit because the technician brought the part along, and a Kenmore that had stopped draining. We test, then quote in writing.
It can, on older dryers with a mechanical dial, when a burnt contact inside the timer stops feeding the heater. But we check likelier causes first. A drum that turns tells us the motor and belt work, so the fault is on the heat side. Electric models: the thermal fuse, the element and the thermostats, plus the breaker, since a dryer that has lost one leg of its supply keeps turning but stays cold. Gas models: the igniter, the flame sensor and the valve coils, with Nicor Gas supplying the fuel in Lockport. A lint-packed duct often starts the whole chain by overheating the dryer, so vent airflow is on our list too.
Only slowly. With no heat, the dryer is a tumbling fan, and a load that should take under an hour may stay damp through several cycles. That extra running wears the drum rollers, the belt and the motor, and wet laundry left in the drum soon smells musty. Check the setting before anything else, because air fluff and some delicate cycles are meant to run cool. If a normal timed dry stays cold, a part has failed.
An electric dryer has one heating element, housed either behind the back panel or in a duct beneath the drum. Gas dryers don't have one at all; they use a burner and an igniter instead. With the part in hand, a replacement usually takes an hour or two, a bit longer when the dryer sits on top of a stacked pair. Our reviews include a stacked Samsung dryer that got a new element. We don't stop at the swap, though. Elements often burn out because a clogged vent makes them run too hot, so we test the high-limit thermostat and measure airflow, or the new element could fail the same way.
Not a standard vented model. Run without its duct, it blows hot, wet, lint-laden air into the house, soaking drywall and ceilings, and a gas model adds combustion gases, carbon monoxide among them. Some dryers are built to go ventless, though: condenser models, heat pump models and all-in-one washer-dryer combos, and we repair those too. If a vented dryer in your home now takes two cycles per load, look at the duct before the dryer. A foil section squashed against the wall, a long run full of elbows or an outside hood clogged with lint will all do it. Several of our Google reviews mention the lint our technicians cleared out during repairs.
Begin at the bottom of the tub. Twist out the filter under the lower spray arm, rinse it under the tap and wipe out the sump. Run the kitchen sink to make sure the shared drain flows freely, then check the drain hose under the sink for a kink or a crushed section. Now run a rinse cycle. Water still sitting there means the drain pump, its check valve or the control signal is at fault; a pump that hums often has broken glass or a seed jammed in its impeller. We test the pump and the signal feeding it before replacing anything, and our Google reviews include dishwashers fixed the same day or within 24 hours.
More often than most people think. A typical cycle pumps out after the prewash, after the main wash and after each rinse, and many models also drain for a few seconds at the start to clear leftover water. Every drain goes out by one route: the pump pushes water into a single hose that loops up high under the counter before meeting the sink drain, which keeps dirty water from flowing back. So when a dishwasher quits draining partway through, the question is where that one route is blocked or which part stopped pushing. Water left standing after a finished cycle tells us to test the pump and the check valve first.
Most of the time, an appliance technician. Anything inside the cabinet (pump, inlet valve, latch, heater, float switch, control board) is appliance work, and tracing it needs a meter plus the wiring diagram for that model. Call a plumber when the fault belongs to the house instead: the sink drain backs up with the dishwasher off, or the shutoff under the sink won't turn. If you can't tell which it is, describe what you see when you phone us, and we'll say honestly if it sounds like a plumbing job. Lockport's water report notes that residents may choose to install a softener, so we also rule scale in or out before naming a part.
Once a year suits most households, sooner if an appliance starts to sound, smell or drain differently. A yearly check targets the parts that wear quietly: dusty condenser coils, a dryer duct lined with lint, a greasy dishwasher filter and rubber hoses turning brittle. Lockport's hard water adds one more item, because scale builds in washer and dishwasher inlet screens and fridge valves faster than on softer supplies. Nearly half of the city's homes were built this century; if the supply hoses and valves in yours are original, they may be close to twenty years old and worth a look while we're there. Pick a quiet month rather than waiting for a breakdown.
An appliance technician diagnoses and repairs household machines where they stand: fridges, freezers, washers, dryers, dishwashers, ovens, stoves, ranges and microwaves. On a Lockport visit, ours asks what happened just before the fault, reads any code on the display and then puts a meter on the parts that could cause it, whether that's a thermistor, a pump, a gas valve or a control board. You hear the findings and get a written estimate before any work. Approve it and the technician fits the part, runs the appliance through a full cycle and tidies up. All of this is part of our in-home repairs, so nothing gets hauled off to a shop.
If the burners light, gas is reaching the range, which moves the search to the oven circuit. Gas ovens most often have a tired bake igniter: it glows orange yet draws too little current to open the safety valve, so the oven burner never lights. Electric ovens get a meter on the bake element, the temperature sensor and the control board relays. Among the jobs in our Google reviews is a Samsung oven that failed on a Saturday evening and was cooking again that same night. When you book a Lockport visit, say whether the oven is gas or electric, so the parts for that type come with us.
Yes, and it's worth planning for. The City's water quality reports rate Lockport's water at 36 to 42 grains per gallon, drawn from six shallow wells and one deep well in the Silurian dolomite and Ironton-Galesville aquifers and treated or blended at five plants. That is roughly four to five times the hardness of the lake water the DuPage Water Commission sells, and the report says residents may choose to install a softener. For appliances, the mineral load shows up as film on glassware, scale on dishwasher heaters, crusted washer and fridge inlet valves, and fridge filters that clog sooner. A softener, rinse aid and on-time filter changes all help.
Sometimes. According to the City, Nicor Gas supplies natural gas in Lockport and ComEd supplies electricity. With gas ranges, ovens and dryers, the first things we look at are the appliance's own shutoff and its flexible connector, and if a unit has to be pulled forward for access, we safely disconnect and reconnect the gas line as part of the repair. If you ever smell gas, leave the home, then call 911 and Nicor Gas from outside. Only after that should you call us. On the ComEd side, a 240-volt appliance can lose half its supply when one breaker pole trips, which leaves a dryer tumbling cold or an oven with no bake, so the panel gets checked before any part is blamed.
Some do; we don't. Once the fault is found, you get a single written price covering the part and the labor, and that's the figure you approve. Hourly billing tends to punish you for jobs that are slow by nature, like opening up a stacked laundry pair or sliding a built-in dishwasher out of its cabinet, and it leaves the final bill open-ended. With us, the only charge before that written estimate is the service call, confirmed when you book the Lockport visit. If you turn the repair down, the service call is the whole bill, and you keep our diagnosis and the part number to use however you like.
Start with the door. A gasket that has stiffened or torn lets humid air in, which shows up as frost near the opening and soft food at the front. Next, listen for the evaporator fan. If a fridge-freezer's freezer is silent where a fan normally hums, the fan motor has likely failed, and one of our Google reviews describes exactly that: a freezer fan replaced first thing the next morning. Frost across the back panel points to the defrost heater or its thermostat. On chest and upright freezers, we also test the thermostat and the start relay. We repair older Maytag, Amana and KitchenAid freezers as well, and if one is past saving, Lockport's hauler takes it as that week's large item.
Every major brand. The fifteen with pages of their own on our site each have a tab above, running from LG, Samsung, GE and Whirlpool through Maytag, Kenmore, Frigidaire, KitchenAid, Bosch, Electrolux and Amana to the premium names: Sub-Zero, Viking, Miele and Thermador. A brand missing from that list is still worth a call. What helps us most is the model number, since makers switch parts mid-production. The rating tag is usually on the fridge's inner door frame, the edge of a dishwasher door or the dryer's door opening. Read it out when you book your Lockport visit so the likely parts are already on the van.
Yes. As an LG-authorized provider, we can fix an LG appliance that is still inside LG's warranty and we complete that covered repair. You can call us directly. The LG jobs we see most: a WashTower whose part is ordered by serial number, a French-door fridge with a center flapper that has come loose (usually repairable without swapping the whole door part) and a front-loader halted by an LE motor code. Out of warranty, an LG is tested before anything is replaced, like every other brand.
It depends on which Samsung and which part, so we test before quoting. A Samsung washer showing 5C may only need its pump filter cleared, or it may need a new pump or door lock. A cold Samsung dryer usually needs a heating element, and stacked pairs take longer to open up. On Samsung fridges, an ice maker or fan motor sits mid-range, while a control board or sealed-system repair is the high end. Samsung ovens that stop heating often need an igniter or an element. For your Lockport visit, the service call is confirmed before we come, and the repair price is written down before any work begins.
Samsung decides its own factory terms, and they change with the product and sometimes the component, so we'd rather not recite them. Check the warranty sheet packed with the manual, or look the model up on Samsung's support site, and store the receipt alongside. During coverage, go to Samsung first, since an independent repair could get in the way of a claim. Once that coverage has run out, or if the fault falls outside it, book us for a Lockport visit: we diagnose on site, and qualifying repairs get our own 90-day limited parts and labor warranty. Lost the receipt? The serial number on the rating tag usually encodes the build date.
Yes, and the four have more in common than their badges suggest. Whirlpool owns Maytag, KitchenAid and Amana, so many parts and failure patterns carry across the family. A top-load washer that fills but won't agitate often needs a drive coupler or a lid lock. A bottom-freezer fridge with frost on its rear wall points to the defrost system. A dishwasher leaving white film deserves a look at the heater and the rinse aid, especially on Lockport's very hard well water. We also repair older Maytag, Amana and KitchenAid freezers. Give us the model number when you book, and we'll load the parts that family needs most often.
Often, yes, provided the parts are still made. Kenmore never had factories of its own; manufacturers such as Whirlpool, LG and Electrolux built its models, and the model number tells us which one, which decides where the parts come from. Belts, pumps, valves and switches for older units are frequently still available, while some electronic boards have been discontinued, so we check supply before you approve anything. About one Lockport home in eight predates World War II, so if a Kenmore came with an older house, have the model tag ready.
Yes: standard GE plus the Profile, Cafu00e9 and Monogram lines. Haier owns GE Appliances, and parts can differ between those lines even on models that look alike, so the model number matters. Calls we get often: an ice maker producing little or nothing, a dishwasher halting mid-cycle, a French-door fridge running warm in the fresh-food section and a gas oven that won't reach temperature while the cooktop works. On gas ranges and wall ovens, we test the igniter and the valve before anything else, and we recommend original GE parts on every line. Monogram built-ins get the same care we give any premium brand.
Yes, we work on all four. Because premium parts are costly and often come straight from the manufacturer, we pin down the fault at your home before ordering anything. Sub-Zero built-ins frequently keep the fridge and freezer on independent cooling systems, so each gets its own temperature checks, plus the ice maker and drain line; our technicians are EPA 608 certified for refrigerant work. For Viking and Thermador ranges, cooktops and wall ovens, we test igniters, spark modules, sensors and valves, and uneven Star Burner flames usually call for clearing the ports. Miele laundry, ovens and dishwashers need Miele's own parts, so we start from the serial number. The price is in writing before any work.
Check the simple things first: the ice maker's arm or switch may be off, the filter may be overdue, or the supply valve behind the fridge may be partly closed. In Lockport, the water itself deserves a look. The City rates its well water at 36 to 42 grains per gallon, and that much mineral can narrow a fridge's inlet valve screen or load up the filter over time, slowing ice production and the dispenser's flow. If the filter is fresh and flow is still weak, the inlet valve or a frozen fill tube is the usual suspect.
All of Lockport. The main ZIP is 60441, and every one of the City's seven well sites carries it, though homes at the city's edges may use a neighboring ZIP. That takes in the historic downtown around the Gaylord Building, built of local limestone when Lockport was the Illinois and Michigan Canal's headquarters, the streets near Dellwood Park and Lincoln Landing, and newer subdivisions such as Willow Walk, Broken Arrow, Lago Vista, Clover Ridge Estates, Karen Springs, Kelvin Grove and Heritage Lake. Share your street when you book, and we'll confirm your arrival window and the service call on that same call.
Yes. Lockport is one of 30+ cities we serve, and its neighbors each have their own page because the local details differ. Romeoville's village wells typically run 10 to 20 grains per gallon, well below Lockport's 36 to 42. Homer Glen already runs on Lake Michigan water, and Joliet has agreed to buy lake water from Chicago. Lemont softens 90% of the well water it sends out. Our Shorewood service area is close by too. Wherever you are, the hours, the same-day availability and the 90-day warranty on qualifying repairs stay the same.
Honest Repairs, Right at Home. From Willow Walk to Heritage Lake, send us the model number and the symptom; same-day service is available in Lockport.
